I love this website as I can find many things there I want. I purchase from UK and I know it is much more complicated with compliance, taxes etc these days and seems to only get stricter. So unfortunately the past few orders there have been issues and return to sender but the latest one (about 2 months ago) resulted in the order again being refused by customs probably due to the paperwork not being compliant. So had to be refunded after waiting all that time. The customer service is good and Steve is usually fairly prompt to respond. I am gutted I it looks like I might not be able to order from here again unless Steve can get the paperwork corrected :(